5/19/2023 0 Comments Basecamp omniplanGantt charts (opens in new tab), for example, are included with some project management applications but can only be added to Basecamp via third-party connectors. When compared to other project management software like Zoho Projects (opens in new tab), Basecamp obviously focuses on increasing efficiency through better communication rather than comprehensive project monitoring features. It's worth mentioning that while Basecamp Business subscribers will receive priority support, Personal users should not have to wait too long. If you require additional assistance, you can submit a support request to the Basecamp support staff.ĭuring CST business hours, technical support is available and normally responds within 20 minutes. If you have problems with your Basecamp installation, the Basecamp support center has a number of guidelines and tutorial videos to assist you get back up and running. Get in touch directly or watch tutorials and read help guides to try and find an answer on your own (Image credit: Basecamp) Support These apps provide nearly identical functionality to their desktop counterparts, allowing you to access notifications, project schedules, and Campfire messages from your phone. If your team members need to stay connected to work while on the go, they can use the iOS and Android apps to access your Basecamp system. Other crucial areas, such as recent user activity, specific tasks, bookmarks, and timetable, can also be accessed.īasecamp is a desktop program that runs on OS X and Windows. Ping, Basecamp's corporate messaging tool, is accessible via a button at the top of every Basecamp screen. The beauty of the Basecamp system is that it allows users to concentrate on the projects they're working on while still keeping up with corporate news. When a user first logs into the Basecamp system, they'll see a dashboard with all of their projects as well as a central business "HQ." All employees can see important announcements and notices in the HQ area. ![]() Once you've mastered the system, you'll be able to hop right into a project and check the most up-to-date progress or locate critical information. ![]() This method can feel a little clumsy at times. Each project has its own screen with all work-related information, such as discussions, schedules, and assignments. Basecamp's dashboard puts everything you'll need for a project front and center in one place (Image credit: Basecamp) Interface and In UseĮverything in Basecamp is organized into separate projects.
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